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OUR
STORY
Welcome to FitXcel, where passion meets performance! We are a dynamic sports apparel and gear retailer dedicated to providing athletes and fitness enthusiasts with the tools they need to achieve greatness. Our mission is to empower individuals to push their limits, break barriers, and reach new heights in their athletic endeavors.
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your ultimate destination for high-performance sports apparel and gear. We're passionate about helping athletes and fitness enthusiasts achieve their goals. Our curated collection features top-quality products from leading brands, designed to enhance your performance and keep you stylish. With exceptional customer service, we're here to support your journey to greatness. Join the FitXcel community and unlock your athletic potential today.
FAQ
What is your return policy?
At FitXcel, we offer worldwide shipping with an estimated delivery time of 7-14 days. We strive to ensure that your order reaches you promptly and efficiently. The best part? Shipping is completely free of charge, so you can enjoy your new sportswear without any additional fees. Rest assured that we are committed to providing a seamless shipping experience to customers around the world.
What are your payment methods?
At FitXcel, we offer a variety of convenient payment methods to cater to our customers' preferences. We accept all major credit and debit cards, such as Visa, Mastercard, American Express, and Discover, through our secure Stripe payment gateway. Additionally, we also accept payments via PayPal, providing you with an additional level of security and convenience. Stay tuned for exciting updates as we are working on launching cryptocurrency payment options soon.
Is a tracking number provided?
Yes, After placing your order with FitXcel, you will receive a confirmation email within 2-3 days. Once your order has been dispatched, you will receive another email containing a tracking number. This tracking number will allow you to easily track the progress of your order and stay updated on its estimated delivery date. Simply check your email for the tracking information and follow the provided instructions to track your order's journey.
Are Fitxcel Product's Original
Yes, all products available on FitXcel are original and sourced from reputable brands. Our items are manufactured in the same factories as retail gear, but due to excess inventory or overproduction, they are made available through online platforms like FitXcel. This allows us to offer our valuable customers authentic products at a more affordable price without compromising on quality. Rest assured, you can shop with confidence knowing that you are getting high-quality sportswear from trusted brands.
Do you offer customization options for jerseys or apparel?
Yes, at FitXcel, we offer customization options for jerseys and apparel. When you are about to make a purchase, simply leave a note specifying the name and number you would like for customization. If no customization details are provided, you will receive the original player version jersey with the authentic name and number as specified by the team. We are committed to providing you with personalized options to make your jersey or apparel truly unique to you.
More Questions?
For any further assistance or inquiries, we're here to help! Reach out to our friendly team through our convenient chatbot located in the bottom right-hand corner of the page. You can also contact us via email at support@shopfitxcel.com. We strive to provide prompt and reliable customer support, and we'll be delighted to assist you.